1. Delivery Time and Charges:
Standard delivery is free. For Sydney Uni students, you can ask for scheduled deliveries on a requested date starting on 25th July, there will be an additional delivery charge of 10 AUD.
2. Environmentally Friendly Packaging Options:
- 1) Delivery in a recyclable bag (free of charge)
- 2) Delivery in an eco-friendly box for an additional 3 AUD. As an environmentally conscious enterprise, we use recyclable packaging and encourage you to join us in protecting the environment.
3. Return and Exchange Policy:
We accept returns or exchanges only if the product has quality issues or damage during transit and is reported immediately upon receipt. Please inspect your package upon delivery. We do not accept returns for any other reasons.
If you have any questions or special requests, please feel free to contact us. Wishing you a pleasant shopping experience!
Best regards,
Sparkle decor team